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HR Information Spec I
Ref No.: 18-03013
Location: Mansfield, Massachusetts
Position Type:Contract
Start Date / End Date: 06/25/2018 to 08/25/2018
Title: HR Information Specialist
Location: Mansfield, MA
Duration: 2 Months Contract


Description:
  • Are you looking to jump start your career in Human Resources in a global setting and committed to providing a high level of customer service? If yes, then we want to talk to you about an exciting 5 month temporary opportunity we have available!
  • The HR Support I Representative is the first point of contact for all incoming inquires, issues, and work requests related to HR systems, HR Policies, and standard HR processes/transactions. In this position, you will manage HR request from employees via both phone and email.

POSITION RESPONSIBILITIES:
  • Use excellent communication and customer services skills to provide customers with accurate, consistent and timely responses to their questions issues.
  • Educate customers on the functionality and use of Employee Self-Service (ESS) and Manager Self-Service (Client).
  • Ensure timely and accurate data entry and corrections of HR transactions into systems.
  • Contributes to the continuous development of knowledgebase articles to provide consistent responses to customers.
  • Follow all processes/activities as defined by the AskHR Service Catalog.

BASIC QUALIFICATIONS:
Bachelor's degree required
Bilingual in French and English both verbal and written
Customer Service experience required

PREFERRED QUALIFICATIONS:Call center experience preferred

PHYSICAL JOB REQUIREMENTS:
The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.