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System Engineer III
Ref No.: 18-02812
Location: Lanham, New York
Position Type:Direct Placement
Start Date: 06/01/2018
Position Summary:

Our client is looking for a System Engineer III to use his/her knowledge of COTS and understanding of McMurdo product lines to provide technical and product support primarily in pre-sales, production, delivery, and post-sales situations. This position is a key contributor to meeting business goals, ensuring consistent product support and management of product life-cycles.

JOB RESPONSIBILITIES
  • Be intimately familiar with our software and systems integration based product lines so as to be able to design, critique and train on solutions that will be delivered to the customer.
  • In collaboration with project management, sales & marketing, and product engineering, contribute to the construction of specific technical offers and proposals by understanding customer requirements to include: our company product lines, COTS hardware and software, network design, and specialized hardware (satellite antennas, radars, cameras, software defined radios etc.)
  • The development and collaborative vetting of technical documentation to include customer facing technical manuals and guides for operations and maintenance
  • Providing technical expertise / assistance, via remote access if needed, to timely answer customers' or partners' questions for deployed installation and maintenance teams around the globe.
  • Provide support to the Customer Support team in response to tier three (3) customer trouble tickets regarding networks, firewalls, IT security, operating systems and our delivered solutions.
  • Provide training to Customer Support team members and peers
  • Work collaboratively with product development, engineering release management and Infrastructure teams in developing building/packaging/deployment processes for new product releases.

EDUCATION / EXPERIENCE REQUIREMENTS
  • BS in Math, EE, CS, CE, or similar field or equivalent technical training or experience in advanced systems in lieu of degree.
  • Minimum of 8 years of experience with integrating COTS hardware/software as part of a larger system and solutions (OS installation & configuration, RDBMS database installation and configuration (SQL server, NOSQL), Network design and configuration)
  • Minimum of 4-6 years of demonstrated experience of IP networking including network design and configuration, Cisco Adaptive Security Appliances (ASA), switches, routers, firewalls and associated firmware.
  • Experience with Datacenters and networking and configuration including Ethernet, routers and switches, servers, SNMP
  • Minimum 3-4 years experience in system administration including Windows, Windows Servers and Linux (Prefer Ubuntu)
  • Minimum 2-3 years experience in COTS and Custom software installation, system builds, installation packaging, deployment and configuration
  • Experience with GNSS and/or GPS systems (preferred).
  • Experience in high-tech manufacturing a plus.
  • Experience with Wireless communication systems – receivers, transmitters, RF propagation, Modulation a big plus.

SKILLS, KNOWLEDGE, ABILITIES
  • Windows Administration
  • Linux Server Administration (Ubuntu preferred)
  • Datacenters and networking -Ethernet, routers and switches, servers, SNMP, TCP/IP protocols (including HTTP/S)
  • Experience with DB server installation such as SQL Server, PostgresSQL, MongoDB installation and configuration
  • System performance monitoring and analysis (I/O, CPU, Networking)
  • Complex development troubleshooting (fault isolation)
  • Scripting experience (any of the Python/Perl/Ruby), SW (COTS, Custom installation, installation package for deployment and/or installation package imaging)
  • Solid presentation skills, both verbal and written
  • CWNP, CWNA, CWNE, CCNA, CCNP certification a plus
  • Familiarity with the continuous Deliver/Deployment model a plus
  • GIS data processing and/or chart server administration a big plus
  • Ability to effectively communicate both orally and written
  • Ability to collaborate globally
  • Team oriented with the ability to have fun
  • Ability to travel internationally up to 20%

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.