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TECH ONLY - Contract | IT Ops | Mainframe Ops | Level 3(USD)
Ref No.: 18-02781
Location: New York, New York
Start Date / End Date: 05/30/2018 to 05/29/2019
Job Title: Console Operator

Console Operator Job Description:
- Monitor real time performance of the computing environment utilizing automated solutions, 3rd party monitoring software and in-house proprietary tools.
- Perform scheduled and unscheduled system shutdown and startup (IPL) utilizing the Hardware Management Console (HMC); perform environmental verifications after IPL is complete.
- Perform and verify system configuration changes as specified during weekend maintenance / shutdown periods.
- Respond to all hardware faults or failures requiring escalation and support from outside vendors. Work with vendors toward resolving these incidents. Report them via problem tracking software.
- Respond to all console messages and alerts requiring intervention and action.
- Track and document all outages and incidents which adversely impact the environment.
- Candidate must have experience in Mainframe batch environment; knowledge of support operations, best practices and processes.

- Candidate should have hands on experience using TWS, including an understanding of scheduling concepts.