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Listing Walkthrough Evaluator
Ref No.: 18-02725
Location: Portland, Oregon
Position Type:Contract
Start Date / End Date: 06/04/2018 to 09/04/2018
Job Title: Listing Walkthrough Evaluator
Location: Portland, OR
Duration: 3 Months
 
  • We are seeking a bright, diligent, customer service-oriented candidate to join an exciting new team at Client that is helping hosts create listings guests love.
  • You will be responsible for evaluating listing data, communicating results to hosts, and assisting hosts in upleveling their homes.
  • You must be comfortable working in a fast-paced environment, be relentless in hitting goals, and collaborative in a team setting.
Responsibilities
  • Evaluate high volumes of data points running them against an evolving checklist of standards
  • Manage email communications with users, answering complex questions (without clear answers) sensitively and in a timely matter
  • Provide structured feedback and recommendations for process improvement on an ongoing basis

Requirements
  • Experience in a customer-service environment
  • Exceptional attention to detail
  • Ability make well-reasoned judgements quickly and repeatedly
  • Drive to meet or exceed metrics based goals
  • Ability to effectively navigate ambiguity
  • Excellent written and verbal communication skills
  • Genuine curiosity and strong desire to continuously grow and learn
  • Self-directed, but also great at collaborating. Receptive to feedback
  • Positivity and passion for Client are essential - we are really excited to work here, and you should be, too!
  • Experience with Google Suite of products, Cisco Webex, Slack, Quip, Trello, Wikis, etc
  • Travel possibly required