Previous Job
Operations Support
Ref No.: 18-02506
Location: Baltimore, Maryland
Start Date / End Date: 05/28/2018 to 09/26/2018
Top skills:

- Outstanding Interpersonal Skills
- Excellent attention to detail
- Excellent team player

The successful applicant will join dynamic team within Derivatives Confirmation Processing Team, responsible for critical aspects of trade confirmation process, from identifying and escalating trade discrepancies to providing key external client support. The role will provide an ambitious candidate with an excellent opportunity to develop detailed knowledge and understanding of multiple assets and products, as well as exposure to the Desk and external Clients.

The main aspect of the role will be to perform Incoming Client Service functions including:
- Confirmation of direct trade details with clients
- Execution of legally binding trade confirmations within controlled time-frames.
- Ensure department is adhering to evolving regulations (CFTC & EMIR) impacting the derivative market.
- Handle queries from both desk, counterparts and other internal clients regarding deals.
- Escalate breaks to desk, ensure follow up until issue resolved
- Deliver quality service to firm focus clients