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Support/Admin Technician I
Ref No.: 18-01514
Location: Troy, New York
Position Type:Contract
Start Date / End Date: 04/16/2018 to 10/15/2018
Job Title: Support/Admin Technician I
Location: Troy, NY
Duration: 6 Months

Job Description:
Reviews, analyzes, and evaluates information technology systems operations. Supports company wide applications as well has physical hardware in the Data Center. Needed in a high speed environment able to multi-task. Must have exceptional customer service skills. Knowledge for Window, Unix, Linux operating systems is a plus. Determines user needs and requirements and recommends ways to improve systems. Serves as primary point of contact between users and engineering/development staff. May require an associate's degree in a related area and 0-5 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision; typically reports to a project leader or manager. A certain degree of creativity and latitude is required.

Must have skills:
  • Windows Knowledge
  • Unix Knowledge
  • Lenox knowledge
  • Basic computer and Data Center experience (entry level)
  • Alert monitoring exposure is nice to have.