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Project Manager
Ref No.: 18-01077
Location: Menlo Park, California
Position Type:Contract
Start Date / End Date: 03/01/2018 to 08/31/2018
Job Title: Project Manager
Job Location: Menlo Park, CA
Job Duration: 6 months

Job Description:

Handle operational interactions with test delivery and test development vendors
Ensure content (exams, blueprints, other collateral) accuracy to reflect product updates, terminology changes etc in a timely fashion by coordinating with subject matter experts
Project management and coordination of localization activities and ensure timely release of exams per project plans
Manage event planning, logistics and execution
Coordinate SME recruitment/communication, work assignments and rewards/incentives
Schedule program activities (workshops, team presentations, etc)
Work with regional and XFN Blueprint team members and advocates to drive support for the program
Maintain internal policies and process documentation
Assemble market intelligence from various sources for review
Review and evaluate vendor reports (volume, pass-rate, surveys, financials, forensics, web monitoring, etc)
Triage candidate support, escalations and security issues
Administer roles, permissions and business rules in vendor systems
Import and export data as needed to/from different systems and formats for reporting requests
Coordinate customer acceptance testing of vendor systems releases and upgrades
Coordinate and/or conduct live testing (exam) events
Coordinate vendor business reviews (at program manager/coordinator, project manager, operational levels)
Identify ways to improve efficiencies and increase impact

Skills:
Testing, and Certification experience strongly preferred
Quality assurance as applicable to assessments
Project management and relevant program management experience
Customer service and empathy
Database, spreadsheet and reporting skills
Strong written, verbal and visual communication skills (including factual reporting, presentation design, use of appropriate tone and voice for difference audiences, ability to work with marketing and creative on messaging and calls to action)
Strong analytic/investigative capabilities with attention to detail

Preferences:
1. project management
2. Someone who has testing/Assessment (exams) questions and answers experience. hands on..
3. Auditing systems

Education:
BA/BS in relevant disciplines or equivalent experience