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Position Description: Direct hire opportunity - Santa Clara Housing Authority: Salary is between $80,898 - $117,302 / Please note the NTE above is not relevant to this Req. ESSENTIAL DUTIES AND RESPONSIBILITIES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned. • Responsible for performance monitoring of assigned multi-family portfolio in conjunction with the Asset Management staff; may also be assigned to directly asset manage one or more properties. • Responsible for ensuring compliance of the assigned portfolio with state, local, and federal regulations as well as lender and investor requirements. • Supervise, direct, and evaluate assigned staff of the Asset Management Unit, process employee concerns and problems, direct work, counsel, discipline and complete employee performance appraisals; conduct interviews and make hiring recommendations. • In conjunction with the Senior Asset Manager, develop policy, procedure, and timelines and schedules to ensure that the unit’s activities are completed accurately and in a timely manner. Ensure deadlines for submitting reports, monthly expense variance review, welfare tax exemptions, AOCs, budgets, etc. are being met by the staff and are completed to the required standard. • Represent the Authority and the Authority’s interest and provide relevant and timely information to interested parties such as, but not limited to, lenders, equity syndicates, city planners, attorneys, service providers, vendors, housing staff of local, state and federal agencies as well as inter-departmental units. • Monitor the affiliated properties partnership’s balance sheet trends including distribution of surplus cash, soft loans, reserves and capital account balances. • Maintain direct communication on policy issues with the property management companies and service providers and meet with them at least once a month to discuss issues. • Monitor the property management companies policies and practices, including site visits ,file reviews and participation in the regular watch list meetings • Work with Senior Asset Manager and Asset Management Analysts to develop and implement property management and financing work-out strategies for properties on the agency’s watch list. • Review debt structure of properties and works with the Senior Asset Manager, Director of Real Estate Services and Director of Finance to develop and implement refinancing strategies as appropriate. • Ensure long term capital improvement needs are adequately planned and financed for. Work with the Development, Construction and/or Maintenance Units depending on the size and scope of each job and work with Senior Asset Manager to obtain funds when there is a deficit to cover capital need improvement. • Analyze of public finance and financing activities, including taxable and tax exempt bonds and LIHTC/HUD financing of Authority projects. • Consult, review and update, where appropriate, the development of the property and capital budgets for assigned properties; assist in the development of the annual property budgets for all properties. • Maintain up-to-date property profile summaries and other key documentation • Provide asset management input where required on new deals. • May be assigned specialized tasks such a Below Market Rent program, bond compliance, property management policy, resident services contracting, watch list meeting process etc, as needed. • Attend a variety of management, committee, and work group meetings concerning issues of interest to the department and Authority. Develop and implement necessary departmental procedures, guidelines, and regulations pertaining to those activities and processes undertaken by the Asset Management Unit. • Provide monthly reports to Department Director of unit activities; conduct routine Unit meetings to discuss current and future projects and activities; present and resolve various issues and problems; provide guidance to staff on various topics.
Skills Required : Job Competencies • Knowledge of reposition of LIHTC deals at the end of the tax credit period preferred. • Knowledge of LIHTC and other affordable housing programs and compliance required • At least five years experience in the affordable housing field, emphasis on asset management financial and regulatory analysis. • Familiarity with basic real estate finance concepts. • Fundamentals of affordable housing programs and applicable regulatory requirements. • Financial analytical skills with an in-depth understanding of affordable housing finance. • Basic inspection techniques • Techniques of negotiations and contract development • Experience of personnel management • Experience of designing and implementing policies and procedures • Provides assistance and serve as a back up to other employees of the department as needed. • Modern office procedures and methods. • Proper telephone etiquette and procedures. • Pertinent Federal, State, and local laws, codes and regulations. • Knowledge of reposition of LIHTC deals at the end of the tax credit period preferred • Perform other duties as required.
Experience Required: Reasoning Ability • Excellent organizational skills and ability to prioritize assigned work and ensure critical deadlines are met. • Maintain confidentiality. • Comprehend and interpret complex rules, regulations and laws. • Think critically, analyze issues and make rational recommendations. Plan, problem solve, monitor and coordinate activities and ensure compliance with established goals. • Make rapid and sound independent judgments. • Communicate quickly, effectively, professionally, and precisely in English in written and oral expression. • Identify and respond to community and Board issues, concerns and needs. • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. • Work under the stress of multiple or short timelines and high volume of assignments and understand oral and written instructions and procedures. • Analyze complex problems; make rapid decisions within the scope of authority and to recommend effective action. • Prepare long term strategic capital need plans. • Interpret and explain Authority policies and procedures. • Effective prioritization and organizational skills. • Maintain asset management data sheets. • Advise department on deal points for new and reposition asset. • Detect housing hazards and code violations and recommend corrective actions. • Design, evaluate, and implement changes in rehabilitation design proposals to assure the quality of all construction projects. Computer Skills To perform this job successfully, an individual should have strong computer skills (Microsoft Office, Outlook and Internet), and must be able to learn other computer programs as required.
Experience Preferred:Language Skills Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. The ability to write reports, business correspondence and procedure manuals; effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Mathematical Skills • Requires the ability to coordinate, manage and/or correlate data. • Exercise judgment in determining time, place and/or sequence of operations, referencing data analyses to determine necessity for revision of organizational components and in the formulation of operations strategy. • Organize work effectively and maintain accurate and systematic records. • Participate in the preparation and administration of the Unit’s budget and the complex analysis. • Develop budgets for multi-family residential communities. • Create project financial analysis spreadsheets. Human Interaction: • Work independently while also contributing to a team environment. • Deal effectively with investor personnel and organizations partnering or prospectively partnering with the Authority. Housing Authority of the County of Santa Clara – RES Asset Manager Reformatted: 8/5/2014 • Be courteous, exercise judgment, discretion, and maintain confidentiality in dealing with client information. • Communicate quickly, effectively, professionally, and precisely in English in written and oral expression. Certificates, Licenses, Registrations Must have possession of or the ability to immediately obtain and retain a valid California Driver License and a driving record acceptable to the Agency. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to maintain a stationary position, operate computers and other office equipment, move about the office, attend onsite and offsite meetings, and communicate. The employee must be able to accurately exchange information in person, in writing and via e-mail and telephone. Physical Ability Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-15 pounds). Tasks may involve extended periods of time at a keyboard or work station. Environmental Factors Performance of essential functions may require exposure to adverse environmental conditions, such as bright/dim light or repetitive wrist motion. Housing Authority of the County of Santa Clara – RES Asset Manager Reformatted: 8/5/2014 This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. While this job description is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that other or different tasks are performed when circumstances change. This job description replaces all previous descriptions for this position
Education Required:Education and/or Experience Bachelor’s Degree in Business Administration, Public Administration, Finance, Real Estate or related field; and a minimum of five (5) years experience managing various aspects of an affordable housing agency to include finance, development/rehabilitation, management and related real estate issues, with a minimum of three (3) years of experience with LIHTC deal, and at least three (3) years of direct supervisory experience is required. Knowledge of reposition of LIHTC deals at the end of the tax credit period preferred.
BEHAVIORAL COMPETENCIES: To perform the job successfully, an individual should demonstrate the following competencies: Leadership: Provide direction by clearly and effectively setting course of action for the Unit and subordinates; and manage performance by providing regular feedback and reinforcement to subordinates. Commitment: Set high standards of performance; pursue aggressive goals and work hard/smart to achieve them; strive for results and success; convey a sense of urgency and bring issues to closure; and persist despite obstacles and opposition. Customer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, monitor and measure the needs of both internal and external customers; talk and act with customers in mind; and recognize working colleagues as customers. Effective Communication: Ensure important information is passed to those who need to know; convey necessary information clearly and effectively orally
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