Receptionist / Answering Phones for Charlotte County - Department of • Serves as initial point of contact for visitors, telephone calls and deliveries to the agency. • Efficiently and courteously answering multi-line telephone system. • Responds to routine inquiries, takes messages, or routes callers to appropriate parties. • Greets visitors and notifies appropriate employee or office of arrivals. • Accepts deliveries and contacts offices for retrieval. • Formats and keyboards correspondence of reports. • Working knowledge of office practices, proper grammar, spelling and punctuation, and basic arithmetic.
Customer Service / Must have experience in Receptionist work • Proficient in the use of personal computers in a Windows environment. • Ability to efficiently and courteously answer multiple telephone lines • Ability to accurately take clear, concise messages or route callers. • Highly reliable and independent worker. • Ability to read, understand and apply policies/procedures. • Ability to accurately format and keyboard data.