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Oracle RMB Support Engineer
Ref No.: 18-10618
Location: Cincinnati, Ohio
Position Type:Contract
Start Date: 09/12/2018
 Position Title: Oracle RMB Support Engineer
Contract-to-Hire
 
Responsibilities:
  • 24x7 on-call support, as required to ensure production and operational health of Oracle RMB.
  • Develop an in-depth understanding of Worldpay financial processing and develop trusted partnership with Billing Operations and stakeholders within Line-of-Business.
    • Monitor and analyze daily and monthly run cycles.
    • Interact with End Users to address issues in a timely manner.

    • Ability to work within a team, including onshore and offshore resources.

    • Learn Oracle RMB application from both a functional and technical perspective (classroom learning and shadowing existing resource).

    Qualifications:
    • Demonstrated technical software abilities 
    • BS Software, Engineering or similar 
    • Must be quick learning and willing to obtain necessary technical certifications within 1 year of hire
    • Understanding of business financial flows (month end billing, GL, merchant/partner payments, payment calculations, reporting and residual
    • Basic SQL knowledge required
    • Java knowledge required
    • Linux 9x Platform experience - command based (Operating system where RMB is hosted)
    • Oracle EBS experience is a plus
    • Tivoli Scheduler experience a plus
    • Excellent verbal and written communication skills
    This approach would require the candidate to be in Cincy at the GH office so that they can shadow the existing support resource. Along with shadowing we would invest in the person to attend Oracle training for RMB to upskill them into the techo/functional RMB resource needed as well as other growth areas. 
    Typically requires an advanced Degree or equivalent and 2 years of relevant work experience. If no advanced Degree is acquired, then 5 years of relevant experience is required.