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Customer Service Outbound I
Ref No.: 18-08447
Location: Morris Plains, New Jersey
Position Type:Contract
Experience Level: 2 Years
Start Date: 09/17/2018
Customer Service Outbound I
1 position is for shift 4:00 pm -12:30 pm & @nd another is for 12:00 am - 8:30 am (No rotations)

Equipment to be used by the temporary staffing professional(s) :
Telephone console, NEC telephones, paging system, desk top computer

Computer software to be used :
Microsoft Office (mostly excel) HR Portal

Knowledge, skills, education, and/or experience
One year experience as an operator answering telephone console with multiple lines, paging experience, and basic computer experience.

Mandatory skills/certification(s) Requirement:
Read, write, speak English clearly, multitasking ability, basic to intermediate knowledge of Microsoft Office.

Answering telephone console, forwarding calls to appropriate parties, logging calls and emergencies, recording pages and calls to outside lines, answering and recording call outs and late calls from staff.