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Customer Service Outbound I
Ref No.: 18-08447
Location: Morris Plains, New Jersey
Position Type:Contract
Experience Level: 2 Years
Start Date: 09/17/2018
Customer Service Outbound I
1 position is for shift 4:00 pm -12:30 pm & @nd another is for 12:00 am - 8:30 am (No rotations)

Equipment to be used by the temporary staffing professional(s) :
Telephone console, NEC telephones, paging system, desk top computer

Computer software to be used :
Microsoft Office (mostly excel) HR Portal

Knowledge, skills, education, and/or experience
One year experience as an operator answering telephone console with multiple lines, paging experience, and basic computer experience.

Mandatory skills/certification(s) Requirement:
Read, write, speak English clearly, multitasking ability, basic to intermediate knowledge of Microsoft Office.

Duties/Responsibilities:
Answering telephone console, forwarding calls to appropriate parties, logging calls and emergencies, recording pages and calls to outside lines, answering and recording call outs and late calls from staff.