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Cust Service Representative Bilingual
Ref No.: 18-06486
Location: Mercerville, New Jersey
Position Type:Contract
Start Date: 07/02/2018
Customer Service Representative Bilingual - Heidy Espinosa - Renewal

Sames as general custome service rep II, but must be profiecinet in conversational level speaking in one of many non english langages. General Duties & Qualifications include the following at a minimum - Knowledge of basic office equipment including a personal computer, electronic key system (EKS), telephone and headset.
Ability to communicate and record information accurately.
Ability to question others to determine specific needs.
Ability to deal with people patiently.
Ability to proofread and correct errors.
Receive and place telephone calls, fill out and verify information on forms or records, as well as proofread to verify that forms are completed properly.
Perform all duties as Customer Service Inbound I
Handle large accounts or more difficult issues.
Lead, teach, guide and/or motivate teams. First level problem resolution.