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Crisis Line Coordinator
Ref No.: 18-00609
Location: Fairfax VA, Virginia
Position Type:Contract
Experience Level: 3 Years
Start Date: 02/05/2018
Position Description Overview of Position Duties: Under supervision of the community engagement supervisor, provides coverage for domestic and sexual violence crisis lines, including LAP and Hotline; maintains schedule for staff and volunteers to ensure 24-hour hotline coverage; serves as a point of contact for Hotline issues for staff providing hotline coverage; maintains up-to-date information on referral sources and community resources; manages and provides records on hotline calls, as needed; Completes, records and maintains all records and statistics pertinent to the position, in a timely manner. Responsible for providing coverage for 24-hour crisis lines. Works from various locations throughout the county. Will be required to attend evening and/or weekend meetings and activities, as needed. Carries out other duties as assigned.
Skills Required Detailed oriented Organizational skills Listening skill Communication skills
Skills Preferred In addition to the above, to be compassionate and empathic. Reliable, responsible with strong work ethic.
Experience Required Two years minimum of work related.
Experience Preferred Experience with hotline management
Education Required Bachelor
Education Preferred Bachelor
Additional Information