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Administrative Assistant V
Ref No.: 17-07462
Location: Mercerville, New Jersey
Position Type:Contract
Experience Level: 2 Years
Start Date: 01/15/2018
Description: -Posses general knowledge of rules, regulations and/or procedures governing the Medicare prescription drug program. -Ability to listen to inquiries and clarify facts and information to appropriately identify the nature of the call -Ability to add, delete, update and locate eligibility, enrollment related data utilizing various Microsoft Word and Excel databases. -Ability to communicate effectively and courteously with the beneficiaries and insurance company representatives -Resolves beneficiary and Medicare part D plan inquiries regarding enrollment, disenrollment and premium payments. -Provides technical and procedural information to beneficiaries concerning coordination between Medicare D and our PAAD/SG programs. -Ability to provide technical information and advice to callers regarding pharmacy related issues.