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Data Entry Operator - OP
Ref No.: 17-07045
Location: Mercerville, New Jersey
Position Type:Contract
Experience Level: 2 Years
Start Date: 12/18/2017
Description: Data Entry Clerk needed to work in the Hotline area to assist multiple requests. Office of Policy Description: Staff in this area serve as liaisons for DFD. They handle inquiries and referrals for all DFD programs including, but not limited to, inquiries about child support; fraud; SNAP trafficking; earned income tax credits; County Welfare Agency calls that are unrelated to Fair Hearings; general complaints; legal aid; and funeral burial assistance. Staff must be familiar with all DFD programs and have a working knowledge of various DFD databases. Must be able to determine the nature of the call, utilize the databases to obtain and input necessary information, and forward the call/information to the appropriate unit/individual as appropriate.