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Bilingual Customer Service Rep
Ref No.: 17-07043
Location: Mercerville, New Jersey
Position Type:Contract
Experience Level: 2 Years
Start Date: 03/19/2018
Description: *Bilingual English/Spanish required* Provides information to customers regarding department/agency programs and services and the requirements of licensure, certification and other authorizations. Answers questions, explains rules, regulations, policies and procedures, clarified forms, provides instruction and direction in the completion of applications and resolves problems. Requests information from customers to determine their needs or purpose for visit Verifies the completeness and accuracy of information on forms and applications Conducts information searches in electronic or manual file systems