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Administrative Assistant I
Ref No.: 17-05245
Location: Mercerville, New Jersey
Position Type:Contract
Experience Level: 4 Years
Start Date: 10/30/2017
Description: ADDP Hotline Operator Staff member responds to telephone inquiries about the AIDS Drug Distribution Program (ADDP), providing beneficiaries eligibility status information, income limits and other general questions. In addition, provides assistance in completing the ADDP application form, and making referrals to other assistance programs. This information must be provided politely and accurately, and all recommendations to callers must be in keeping with the ADDP program policy, and in accordance with Federal and State regulations. Will be serving as a backup to other ADDP staff, may be required to log into the UNIX system. all faxed and mailed ADDP applications, and other support documents and correspondence. In addition to logging, may be required to prioritize and file ADDP applications according to current status, such as Initial, Expired, Recertification forms or Annual Renewals. These applications and documents must be accurately filed so they direct staff to select appropriate applications for priority processing, as is mandated by current policy.