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Position Description: Pay rate or range: $12.89-$13.40 depending on experience/skill level 3221 N. 16th St., Ste 100 Phoenix 85016 for training (Approx. 2 months-may be less/more) – then work out of office in Mesa at 4419 E. Main St., Ste 105, 85205 Schedule: - hours that the assignment will have. 8:00-4:30 w/ 1⁄2 hr lunch This position is responsible for registering and issuing certified birth and death certificates while maintaining security, assuring surveillance of public health mortality threats, and enforcing compliance with State Statutes, codes, and federal requirements. This job may include the following job duties and is not an all-inclusive list of all job duties that may be required. Employees will be required to perform other related duties as assigned. Edit, register, and process certificates of all home births, fetal deaths, foundlings, and births resulting in stillbirth that occur within Maricopa County. Monitor and issue permits for the transportation and disposition of human remains. Notify appropriate agencies upon review of medical information and causes of death for health, legal, and National Center for Health Statistics purposes. Expedite death registration process for human remains that are to be shipped to another state or country. Coordinate with the Medical Examiner’s Office and provide non-contagious/non-communicable disease letters as required. Receive, review, and accept medical cause of death information from funeral homes, medical examiners, or private physicians. Communicate and enforce daily with partners regarding the National Center for Health Statistics standards for medical certification for a death certificate. Physically and electronically deliver Maricopa County vital records to the Arizona Department of Health Services. File and archive all vital records and related items according to the approved State of Arizona retention schedule. (25%) Determine validity of documentation and/or identification presented. Document and maintain files regarding interviews with family members, partners, and parties with legal interest. Notarize affidavits to correct. Receive, review, and process Maricopa County hospital, funeral home correction letters and process amendments, court orders, and voluntary acknowledgements of paternity. (25%) Inspect and determine validity of all identifications and evidentiary documents prior to issuance of certified copies of Maricopa County vital records to eligible applicants. Provide letters to applicants who do not meet eligibility requirements. Contact and coordinate with law enforcement and Homeland Security regarding potential fraudulent activity. Enter all applications directly into the Arizona Department of Health Services database. Accept payment for services rendered and perform cash reconciliation on a daily basis. Provide reports to management of all vital registration activity for quality assurance purposes. Maintain, reconcile, invoice, and update charge accounts for funeral homes. (25%) Provide consultation and training to funeral homes, birthing facilities, public partners and stakeholders regarding the vital registration process. (25%)
Skills Required: Ability to interpret statutes, rules, and policies that apply to the Office of Vital Registration. Ability to stay abreast of constant changes in society laws and policies as they relate to vital registration. Ability to handle a high volume workload and provide excellent customer service. Excellent verbal, writing, typing, data entry and problem resolution skills. Knowledge of a personal computer, POS System, high volume copier and fax machine, 10 key calculator, embosser, printer, larger paper cutter, and shredder. Ability to use various state databases, federal websites, medical dictionaries and other related materials to perform daily functions. Represent the County and Office at meetings and conferences. Ability to maintain highest level of confidentiality regarding vital registration activity. Ability to handle a large volume of cash. Ability to create training tools for public, hospitals, funeral homes and other partners. Maintain and create calendars, schedules and other resource information. Must demonstrate the ability to maintain regular and reliable attendance.
Skills Preferred: Deal with traumatic subject matter constantly. Must be able to serve as on-call contact after hours and on weekends and travel to various locations throughout Maricopa County.
Experience Required: Knowledge of a U.S. Vital Registration based system. Bilingual (English/Spanish) a plus.
Education Preferred: Associates degree preferred. Two years experience in vital registration or medical field preferred. Knowledge of National Center for Health Statistics and Center for Disease Control guidelines preferred.
Additional Information: Deal with traumatic subject matter constantly. Must be able to serve as on-call contact after hours and on weekends and travel to various locations throughout Maricopa County.
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