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Development Services Technician
Ref No.: 17-03003
Location: Phoenix, Arizona
Position Type:Contract
Experience Level: 5 Years
Start Date: 07/20/2017
Position Description: Pay rate: $16.00 The purpose of this position is to perform a variety of duties involved in providing customer information and assistance related to the development process, including planning, building, zoning, code enforcement, drainage review, and maintaining records using the County’s automated permitting system and computerized geographic information system. Reviews residential and commercial building applications and site plans to ensure completeness of permit plans prior to submittal and screens for accuracy. Assists developers and the public at the counter or over the phone by explaining the County’s development process and code requirements. Assists the public at the counter or over the phone with zoning code enforcement issues. Researches subdivision plats, Assessor maps, legal descriptions and deeds of conveyance and easements. Reviews deeds and applies legal descriptions to site property on Assessor maps and in approved subdivision plats for address assignment or verification. Reviews plans, interprets and applies codes and ordinances. Coordinates and tracks the progress of development projects and makes contact with permit applicants, contractors, engineers and architects regarding permit processing problems, deed and site plan revisions and advises applicants when corrections are needed. Provides assistance and information of a more difficult and technical nature to the public. Distributes completed applications to the appropriate division or agency for review. Provides notification to appropriate staff and permit applicants when review comments are available or when permits are ready to be issued. Enters permit data and maintains permit databases. Initiates and notifies public of address changes. Interacts with appropriate service providers, county and government agencies. Handles complaints and requests for development assistance and resolves customer development problems at the counter and over the phone. Reviews aerials and/or floodplain maps and information to determine the level of additional technical review required for permit issuance. Performs other duties as assigned.

Skills Required: Reviews residential and commercial building applications and site plans to ensure completeness of permit plans prior to submittal and screens for accuracy. Assists developers and the public at the counter or over the phone by explaining the County’s development process and code requirements. Assists the public at the counter or over the phone with zoning code enforcement issues. Researches subdivision plats, Assessor maps, legal descriptions and deeds of conveyance and easements. Reviews deeds and applies legal descriptions to site property on Assessor maps and in approved subdivision plats for address assignment or verification. Reviews plans, interprets and applies codes and ordinances. Coordinates and tracks the progress of development projects and makes contact with permit applicants, contractors, engineers and architects regarding permit processing problems, deed and site plan revisions and advises applicants when corrections are needed. Provides assistance and information of a more difficult and technical nature to the public. Distributes completed applications to the appropriate division or agency for review. Provides notification to appropriate staff and permit applicants when review comments are available or when permits are ready to be issued. Enters permit data and maintains permit databases. Initiates and notifies public of address changes. Interacts with appropriate service providers, county and government agencies. Handles complaints and requests for development assistance and resolves customer development problems at the counter and over the phone. Reviews aerials and/or floodplain maps and information to determine the level of additional technical review required for permit issuance. Performs other duties as assigned.

Skills Preferred: Knowledge, skills, and abilities: Knowledge of applicable ordinances, codes and regulations. Skill in operating a personal computer utilizing a variety of software applications. Ability to read and interpret legal descriptions and surveys. Ability to interpret and apply regulations. Strong organizational and time management skills. Ability to assess and prioritize multiple tasks, projects and demands. Skill in effective communication, including customer service and public relations methods and practices.

Experience Required: Knowledge, skills, and abilities: Knowledge of applicable ordinances, codes and regulations. Skill in operating a personal computer utilizing a variety of software applications. Ability to read and interpret legal descriptions and surveys. Ability to interpret and apply regulations. Strong organizational and time management skills. Ability to assess and prioritize multiple tasks, projects and demands. Skill in effective communication, including customer service and public relations methods and practices.

Education Preferred: Preferred education and/or experience: Two (2) years of experience in land development or related fields.

Additional Information: Working conditions: Position requires the ability to interact with a diverse population in written and oral formats in a typical indoor office setting where it is possible to be seated up to 100% of the time working at a desk, on a computer, and using the telephone. The environment is often fast paced and of a high volume with many interruptions and time pressures. It is a team environment where working well with others is vital. Must have the ability to file and lift /carry/push and/or pull 25 lbs. Position involves the use of a variety of office equipment including, but not limited to, copiers, printers, scanners, computers and phones with headsets.