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Global Mortgage Products Middle Office Trade Support Specialist
Ref No.: 17-01609
Location: New York, New York
Position Type:Direct Placement
Start Date: 05/22/2017
Job description
Operations plays a vital role in the firm's ability to innovate and deliver the solutions our clients need. We partner with the firm's trading, sales & asset management businesses in order to enter new markets, launch new products and actively manage the large volume of transactions the firm executes on a daily basis. From the most basic security to the most complex structured derivative, Operations is integrally involved in supporting the trading of these products.

Operations is responsible for ensuring efficient and accurate transaction processing across a broad range of products. Generally, the products supported are complex instruments that require close alignment with the business. A key focus for the organization is establishing strong risk management procedures and controls to ensure the firm and our clients are properly protected. Operations is at the forefront of shaping and driving change in the industry with the ultimate aim of delivering greater accuracy, control and efficiency for our clients and our business.

Within Operations, Trade Support Middle Office offers operational support and expertise to the Sales and Trading Desks, such as Credit, Rates, Mortgages and Equity. Middle Office is a team of specialists primarily responsible for the implementation of industry initiatives, exception management, trade reconciliation, clearing and etrading management. Middle Office's internal business partners include Front Office, Technology, Strategists, Controllers, Credit Risk, and other Operations teams. Some functions within Middle Office are also externally facing in respect to managing client queries and novations.
Line of business counterparts include institutional clients and broker dealers. Regulatory reform and clearing have a direct impact to the daily support functions and specifically Middle Office members will be exposed to industry led initiatives as they unfold. The role does not require specific product knowledge, however it is considered an advantage. The individual requires excellent interpersonal skills and the ability to work well within a team and in a fast paced environment. The qualified candidate will look to succeed in industrialization efforts in order to enhance our processes and strategize our workflows.

This specific role will be focused on the Trade Support Middle Office functions supporting the Global Mortgage Products trading desk.

Responsibilities include:
Trade exception resolution.
Ad hoc queries from traders/sales/clients.
Liaise with internal teams on break resolution.
Manage life cycle events, allocation support, and/or novation management.
Support new products and activities for the credit business.
Industry initiatives and internal enhancements.

Required skills:
At least two years of professional experience in Operations.
Proficient in MS Office.
Excellent teamwork skills and ability to work with a wide user group across multiple functions.
Innate curiosity and drive.
Significant control and risk management mindset.
Self-motivated and confident when dealing with senior members of the firm.