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Business Analyst IV-LOB
Ref No.: 17-00451
Location: McLean, Virginia
Position Type:Contract
Client's Customer Education department is seeking a consultant to provide business analyst and editorial skills to support and manage customer education changes. The candidate must be a detailed oriented individual. Knowledge of the mortgage industry is a plus.
This candidate will:
• Analyze impacts due to changes, such as system updates, policy change, or new functionality
• Identify new training documentation that may be needed
• Determine changes needed to existing training documentation
• Implement changes to training documentation

Other Skills:
• Knowledge of Instructional Design principles and best practices
• Must be well versed with Adult Learning Principals and capable of creating varied training solutions
• Proven professional writing skills and in-depth knowledge of grammar and written styles
• Ability to edit materials for clarity, consistency, and instructional soundness
• Good analytical skills
• Must be able to interpret and apply concepts with attention to detail
• Be able to self-direct the work-load and track schedules to ensure the project is completed on time
• Work well independently and as a part of a team
• Must be proficient in using MS Office products (Word, PowerPoint, and Excel) and Robohelp
• Knowledge of Articulate Storyline and Studio a plus