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Network Engineer IV - DC Area
Ref No.: 17-00201
Location: Reston, Virginia
Position Type:Contract

The Technology Services Group is responsible for providing a sound and robust technology infrastructure for our business and systems. The IT Generalist II is responsible for analyzing, designing, installing, configuring, maintaining and repairing of network and network security infrastructure, voice infrastructure and application components.

• Responsible for network and network security activities. Define, design and implement network communications and solutions. Coordinates activities with other system areas and vendors, and deals with network security systems planning, upgrading, monitoring, testing and servicing. Provides network systems administration support to users for Cisco switches, routers, Client, wireless and ASAs, InfoBlox IPAM. Provides resolutions to an extensive range of complicated problems. Solutions are innovative, thorough, and practicable. Works under limited direction independently determines and develops approach to solutions. Work is evaluated upon completion for adequacy in satisfying objectives. Represents the organization as the principal customer contact on contracts and often performs project leadership role. Support 24x7 on-call rotation and disaster recovery. Interacts with senior customer personnel on significant technical matters frequently requiring coordination across organizational lines. College Degree or equivalent experience; advanced studies/degree preferred. Typically has 2 -4 years related experience.

Primary Duties and Responsibilities:
• Operations and maintenance of the Cisco networking environments.
• Maintain a thorough understanding of Local Area Networking, Wireless and WAN.
• Assist in the design of multi-server environments including IP address schemes and DNS
• Complete work orders and assigned tasks within established SLAs.
• Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
• Troubleshooting malfunctions of network hardware and software applications, telephones and security systems to resolve operational issues and restore services.
• Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.)
• Experience troubleshooting network and network security problems.
• Perform daily network and network security operational work orders and requests for Cisco switches and routers, wireless, Client etc.
• Support 24x7 On-call rotations.