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Technical Analyst, AI Services
Ref No.: 18-01374
Location: Mountain View, California
Experience Level: 4 Years
Start Date: 09/07/2018
Position summary
We are looking for an experienced technical analyst on the triage team responsible for reviewing market outputs, and performing test execution for voice application on Samsung devices. This position requires a combination of technical understanding, excellent communication, and organization skills

Responsibilities
  • As a member of triage team responsible for reviewing and verifying 3rd party output for accuracy and performance
  • Willingness to take ownership and accountability for the overall success and quality of assignments
  • Ability to give constructive feedback on individual and team performance
  • Be a subject matter expert of Samsung Bixby supported features to properly classify output data
  • Process and report on QA/engineering test results
  • Work with team members to maintain and clean up database to ensure data integrity
  • Create and modify task automation scripts, if needed
  • Collaborate with global project members and take ownership/responsibility for the product quality
  • From time to time, take on ad-hoc analysis projects; coordinate and work with team members to complete project
  • Co-ordinate with Program Management, Developers and QA members.

Qualifications
  • Minimum 4+ years of experience in testing/data analysis
  • Native US English speaker is a MUST
  • Excellent knowledge of English grammar and syntax are required; formal training in Linguistics is plus
  • Experience in testing features that involves machine learning or artificial intelligence is a plus
  • Knowledge of speech or natural language processing is a plus
  • Proficiency with Excel required.
  • Experience with programming language such as Python and bug tracking system such as JIRA is a plus
  • Ability to handle end-to-end verification process activities independently
  • Ability handle ad-hoc tasks

Languages
  • Knowledge of AI QA, Linguist, voice assistance, Python.
  • Must have clear concise English communication skills (Speak, Read, Write)