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User Experience Email Writer/ Content Designer III
Ref No.: 18-00912
Location: San Jose, California
Start Date: 06/14/2018
 Role                         :             User Experience Email Writer/ Content Designer III
Duration               :             6+ Months  -- High Possibilities for Extension / FTE
Client                     :             PayPal
Location                 :             San Jose California USA
Job ID                   :            PPALJP00002917
Team: Merchant Product Content team, write all the content for the Merchant products, and also credits and check out. Manages/Writes all the words that customer sees on all PayPal products.
Purpose of Team/Key Projects: Email remediation, making improvement to voice and tone to many of our system's important email. Will have big impact on our customer and service.
Reason for Posting: This project is highly critical and will need support on the work load.
Typical Task Breakdown/Rhythm: In meetings, reviewing emails with other members on the project, revising emails as a group. Make sure voice and tone are reviewed on emails, and providing feedback to make the email communication better. There will quiet times that they are just heads down writing emails and getting work done on time.
Interaction Level with Team: Highly interactive with own team, there is also decent amount of interaction with other teams in PayPal to ensure work quality.
Chance for Flex Hours/Remote: 100% onsite
Chance for Extension: depending on performance and budget extension and Full time opportunity may be possible.
Years of Experience:  We're looking for a writer and content strategist who:
·   Knows email is part of an end-to-end product journey and not an afterthought
·   Writes emails that stand out in an overflowing inbox for being clear, engaging, and personal
·   Easily adapts writing to meet house style and tone guidelines
·   Excels at coordinating multiple partners and stakeholders to align content strategy, voice and tone, and terminology
·   Loves picking things apart to find out how they work
·   Enjoys learning new apps and tools
·   Evaluates content's impact using data and research
·   Is organized, thorough, and methodical
The skills, experience, and education you need:
·   Creative communication and critical-thinking skills
·   4+ years of professional writing experience, preferably writing email and/or copy for interactive user experiences
·   Experience in financial services, payments, B2B or B2C e-commerce is preferred
Degrees or Certifications:    Bachelor's Degree or equivalent in English, Journalism, Communications, Marketing, HCI, or related field
Performance Indicators:       Meeting deadline, and quality of the content of their email.
3 Must Skills
Copywriting experience/skills
Content Strategy experience
Critical thinking skills
Thank's & Regard's
Awad Bin Yousuf  | Account Manager
Direct : 213-228-3482 | Email -
NextGen Technologies Inc.
1735 North 1st Street #308, San Jose, CA 95112