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Production Manager
Ref No.: 18-00896
Location: San francisco, California
 Production Manager
Castlight Health
San Francisco, CA
6+ Months
As the User Engagement Production Manager, you'll be the behind-the-scenes motor that makes the team's creative work and campaigns come to life on a daily basis. You'll work most closely with members of the Content and Product Engagement Strategy teams, but also with UX team members, Designers, our email team production members, Engagement Strategists, Engineers and Product Managers as part of a cross-functional group whose focus is helping users engage and connect with Castlight. Job responsibilities: Lead the project management of all large-scale user engagement campaigns and ongoing outreach efforts, including initial project planning, creative production, maintenance and optimization phases Coordinate with a cross-functional group of user engagement experts and technical team members to surface dependencies, articulate the creative workflow and steps necessary for ongoing maintenance Manage and maintain creative content for user engagement assets to enable scalability and efficiency, including but not limited to messaging libraries and WordPress content Coordinate and support QA efforts related to user engagement campaigns and creative output for the User Engagement team Contribute to the creation of processes and tools that allow the Content team to continue to scale Publish, configure, and occasionally produce core assets that power ongoing user content in the product and outside of it
Required skills and experience: At least 8 years experience managing large-scale marketing and creative projects, and overseeing the management of creative assets, either internally or as a part of an agency Fluency with project management tools such as JIRA and Confluence, as well as creative production tools - WordPress, Adobe Photoshop, Cloudinary, and prototyping programs, such as Sketch Able to form productive working relationships with a variety of stakeholders - from the creative (designers, marketers) to the technical (engineers, PMs) - within an evolving organization. Able to "translate” and speak each stakeholder's language Positive, self-starting and collaborative - thrives in a team environment and stays cool under pressure Easily manages multiple projects and creative ideas in a fast-paced environment Highly organized and detail-oriented with exceptional sense of accountability Passionate about empowering Castlight users and reaching them more effectively Bachelor's degree
Awad Yousuf  | | Work Phone: 213-228-3482.