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Technical Program Manager
Ref No.: 17-01273
Location: San Jose, California
Lead critical program that crosses the Network Engineering, Program Management and SW automation fields with focus on developing processes that effectively scale for huge demand.

  • Work with internal teams to manage multiple, simultaneous data center networking projects from inception through completion.
  • Develop and lead the strategy, implementation and execution of transformational and operational programs that span a broad scope of technology and infrastructure delivery programs.
  • Identify workflow optimizations opportunities, drive required SW automation (business requirements, usability requirements), identify competency gaps in Ops teams, lead development of necessary trainings, develop procedures to audit and improve work quality.
  • Work with cross-functional teams and stakeholders to gather requirements, develop plans, manage and complete projects, improve processes ad create technology implementation roadmaps. Identify and resolve technical dependencies between different networking deployment workflows in data centers.
  • Gather requirements, define proper project scopes, find resources and manage resource allocation for projects. Work with customers to develop plans and schedules with well-defined milestones.
  • Manage communication of progress/status with stakeholders in various locations and timezones. Own and nurture relationships between cross-functional teams. Develop reports to track planning, scheduling, issues, risks and communicate overall status.
  • Drive process development and iterative optimizations. Oversee the creation of new processes and tools as necessary to support additional needs and requirements of a fast growing business.
  • Evaluate data and recommend technology insertion decisions to remove roadblocks and keep processes running smoothly.
  • Build queries and dashboards to support decision making for the team. Own creation of metrics for updates and monthly / quarterly reviews for the team. Own and drive team communication plan.
Minimum qualifications:
  • BA/BS degree preferably in in Computer Science, Engineering, Mathematics, Statistics or related fields.
  • 8 years of relevant work experience managing large, complex technical projects.
  • Strong technical, project management, communication, interpersonal and organizational skills.
  • Knowledge of SDLC, gathering business requirements for SW Tools, data management and visualization tools.