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Operations Specialist/Business Operations Specialist
Ref No.: 17-01133
Location: Bothell, Washington
Title : Operations Specialist
Work Location : Bothell, WA 98021
Work Hours : 7am-3:30pm
Duration : 12 Months ( with possible extension)

  • The Operations Specialist/Proposal Developer possesses extensive knowledge and understanding of the Customer Services business and portfolio; managing/consulting proposal development, from concept to expiration, for large agreements within the Customer Order Fulfillment Center. Responsibilities include:
  • Develop, design and create service proposals
  • Utilize critical thinking to analyze complex contract requirements, special provisions, pricing, internal approvals, and terms and conditions to ensure compliance with appropriate laws, regulations and corporate policies.
  • Communicates on contract policies and practices to the internal business teams.
  • Requires attention to detail ensuring that contract review, approval and execution are in accordance with corporate policies.
  • Manage increasingly competing priorities and deadlines, providing outstanding support to our internal partners and external customers.
  • Knowledge of cross functional processes
  • Ensure accuracy and completeness of the solution to ensure proper contract entitlement.
  • Establish a winning partnership with Sales and other internal teams to ensure continuous alignment with joint goals and objectives.
  • Challenge yourself to find new ways to positively affect the team, the customer, and the business.