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 Credit and Collections Representatives –
Ref No.: 17-00483
Location: Woodland Hills CA, California

Woodland Hills, CA
Requisition for Collector:
  • Collections Experience min 1 year
  • Accounting and reconciliation knowledge
  • 10 key is a plus
  • Payments experience is a plus but not required
  • Strong computer skills and ability to learn company products, techniques and processes quickly and have the ability to transfer learning to work environment.
  • Excellent verbal, written and communication skills.
  • Effective listening skills, and inspire confidence while leading customers through the steps to resolve issues via phone, chat and/or email.
  • Ability to manage multiple priorities within a high volume and fast paced environment.
  • Strong de-escalation skills and ability to control the call/chat efficiently and proactively. 
Must Haves:
  • Multi-task
  • Organized
  • Team Player
  • Positive Attitude
  • Willing to go above and beyond
  • Good grammar and spelling
  • Learn Fast
  • Be Bold
  • Be Passionate
  • Win Together Attitude