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Help Desk/Technical Support Eng I
Ref No.: 17-00309
Location: Pittsburgh, Pennsylvania
Work hours : 1st Shift (7:30am - 5:00pm)

0-3 years professional experience.

Education: Bachelor's Degree or equivalent. Certifications if applicable.

Roles & Responsibilities:
  • Identify, manage, escalation, and resolve technical issues.
  • Install and configure software, print drivers, utilities, etc. to be utilized on workstations and computer networks.
  • Troubleshoot all information technology issues, including software, hardware, and networking.
  • Monitor installed systems, identify problems, and take corrective action.