Data Analyst
Previous Job
Previous
Data Analyst
Ref No.: 17-00245
Location: portland, Oregon
Start Date: 06/30/2017
 Job Title         :           Data Analyst
Location         :           Austin, Texas
Duration         :           6+ Months Contract
Client              :           eBay
Job ID             :           14451
 
Description:
We are looking for an experienced Data Operations Analyst with strong technical and analytical skills who has a good understanding of business processes. This individual should have a strong track record of executing well on daily tasks and have experience in importing, exporting, cleaning, transforming, validating and modeling data.

Job Responsibilities:
• Accountable for executing and processing of data change requests
• Responsible for maintenance, administration and support of data elements
• Ensures metadata, reference documentation, data files and data flows are accurate and up to date
• Create mappings between fields in the different sources/systems
• Support with data validation, quality issues, integrity, accuracy, consistency and works to resolve impacting issues related to data elements; de-duplication and cleaning
• Assisting with data analysis in Salesforce and Excel as needed
• Creation and generation of reports on various metrics both quantitative and qualitative in Excel, Salesforce and other systems/tools
• Salesforce.com admin support: User access administration, regular data loads, data validation
• Maintain user roles and profiles within Salesforce; ensure hierarchy is up to date
• Perform special projects as needed

Knowledge, Skills and Experience:
• 3-5 years of experience in data management, operations or business analyst role
• Salesforce.com or other CRM knowledge required
• Data Quality, Data Governance and Data Management experience preferred
• Strong database skills; SQL skills is a plus
• Past experience with integration technologies i.e. ETL, data migration and packaged applications
• Advanced knowledge of Excel; proficient in formulas, vlookups, pivot tables, macros
• Experience supporting a sales/account management organization
• Detailed oriented with strong analytical and organizational skills
• Effective prioritization, organization and multi-tasking skills
• Ability to work in fast paced, dynamic environment, meet changing deadlines and priorities on multiple simultaneous projects
• Excellent oral and written communication skills
• Professionalism in dealing with all levels of management and staff
1 – Responsibilities that the resource will be responsible for?
• Executing data change requests
• Maintenance, administration and support of data elements
• Process documentation
• Create mappings between fields in the different sources/systems
• Support with data validation, verification, ensuring data integrity and consistency
• Data analysis and reporting
• Creation and generation of salesforce.com based reports/dashboards
• User access management
• Special projects as needed

2 – Can you describe the team culture in your department?
• Driven with strong customer/stakeholder focus
• Innovative problem solving beyond the obvious business requirement
• Richly diverse, every opinion, ideas and perspectives are welcome to drive best possible outcome
3 – What are the three must have skills you are looking for?
• Experience in data management and strong understanding of data structure
• Sales Operations or Administrative Salesforce.com background/knowledge required
• Effective prioritization, organization and multi-tasking skills

4 - What are the soft skills that you believe candidates must possess to be successful in this position?
• Excellent oral and written communication skills
• Professionalism in dealing with all levels of management and staff
• Identify opportunities for proactive collaboration but also being self-sufficient when needed
• Critical observation, identify and communicate best practices to increase efficiency and effectiveness