Previous Job
Ref No.: 18-00017
Location: Des Moines, Iowa
Position Type:Direct Placement
Experience Level: 5 Years
Start Date: 03/23/2018
Lead User Experience Researcher
You will develop a UX strategy for our Financial Group to help the organization build a user-centric approach for solutions that span our web and mobile platforms.
In addition:
  • Provide insights to our application development teams through the practical application of Human Factors principles
  • Use appropriate research methodology, tools, and protocols to conduct user-centered research to understand their stated and unstated needs and pain points
  • Collaborate with UX design team to translate end user needs to wireframes, PoC and Prototype
  • Lead discussions and presentations with stakeholders from various business functions on key learning, concepts that can solve end user problems
  • Be a change agent to evangelize UX concepts and practices across the company to create awareness and support
What It Takes
  • Excellent communication skills with strong thought-leadership who can effectively lead complex discussions, lead research sessions, present design concepts and lead workshops
  • Experience with user research methods including focus groups, user interviews, direct observation sessions, eye-tracking, ethnographic research, contextual inquiries, etc.
  • Experience defining Information Architecture by using tools such as card sorting, content strategy, reverse card sorting or other proven content structures for web and mobile experiences
  • Strong project management skills to effectively manage multiple projects with multiple stakeholders
  • 4+ years work experience in a Human Factors or User Research role
  • 4+ years experience defining and executing User Experience activities as part of a product/ application development team
  • 2+ years demonstrated team leadership and/or mentoring experience
  • Ability and willingness to travel domestically and internationally up to 20%
What Makes You Stand Out
  • Portfolio of work that demonstrates interaction design experience
  • Demonstrated ability to effectively communicate across functional areas and levels of management
  • A strong passion for proven and emerging interaction and UI design patterns
  • Experience defining and executing Human Factor related activities related to a significant project
  • Demonstrated ability to utilize prototyping and/or existing research to provide insights to design ahead of software builds
  • Ability to work with UX research suppliers to help execute user research strategies across multiple projects
Ideally, you will have a degree or equivalent work experience in the following:
A Bachelor's or Master's Degree in Human Factors, Engineering Psychology, Industrial Engineering, Human Computer Interaction, or related discipline Advanced degree or PhD highly preferred
Security Clearance Required: No
Visa Candidate Considered: No
Base Salary - up to $100,000
Full-time Benefits - Full
Relocation Assistance Available - Possible for ideal candidate
Commission Compensation - No
Bonus Eligible - No
Overtime Eligible - No
Interview Travel Reimbursed - No

5+ to 7 years experience
Seniority Level - Mid-Senior
Management Experience Required - No
Minimum Education - Bachelor's Degree
Willingness to Travel - Occasionally