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Windows 10 Deployment Technician with VDI Experience
Ref No.: 20-00079
Location: Jersey City, New Jersey

Responsibilities:

  • Remotely build virtual desktops and load applications onto users' machines
  • Support users post migration with OS, hardware, and application issues
  • Meticulously track status during the migration

Skills Required:

  • Must have experience with Virtual Desktop Infrastructure
  • Must have previous experience on a desktop deployment or roll-out project for Windows 10 at a financial institution
  • Excellent baseline knowledge of the Windows 10 interface
  • Excellent knowledge of Microsoft Office particularly Outlook
  • Experience Troubleshooting issues with multi-monitor configurations
  • Experience Troubleshooting basic network and WIFI issues
  • Experience Troubleshooting printer issues (drivers, etc.)
  • Excellent "white glove” customer service skills (techs will likely be working directly with end users)

Additional Qualifications:

  • Excellent communication and leadership skills
  • Proven customer service and client facing background
  • Problem solver
  • Exceptional attention to detail
  • Ability to manage conflict and keep team members on task
  • Experience with virtual desktops a plus
  • Positive and professional demeanor