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Technical Service Representative
Ref No.: 18-00349
Location: Defiance, Ohio
Position Type:Direct Placement
Start Date: 04/11/2018
Integrated Talent Strategies (ITS) has a client in the Defiance, OH area seeking a Technical Representative.
Responsibilities:
  • Phone or computer support by troubleshooting for existing clients.
  • Refers clients to appropriate contacts for service if needed.
  • Creates proper paperwork for resulting orders.
  • Handles customer complaints professionally and calmly.
  • Keeps up to date on client products.
  • Generates accurate quotes and orders for parts needed for repair.
  • Any other duties assigned.

Qualifications:
  • Associates in HVAC or related equipment required.
  • Communication skills.
  • Ability to meet and exceed deadlines.
  • Travel of 10% is required.