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IT Service Technician - S. San Francisco - Temp to perm
Ref No.: 18-19409
Location: San Francisco, California
We would like the option for the tech to be able to support 2 locations at any given time.
Techs home office will likely be South San Francisco, but would like him or her to have ability to travel to Palo Alto as needed.

Experience with:
Mobile Support (Ipad, Iphone, Android).
Supporting Win10 Operating System, also know previous OS systems like Win7 and Win8
Support MS Office Suite 2016 and Office 365 - Word, Excel, PowerPoint, Outlook email
Good Mac Support - should know way around a Mac.
Imaging laptops - both Mac and Laptop.
VPN support
Capable of assisting remote home users as well as in office end-users.
Any Linux - preferred but can be trained
Client facing - ability to help clients who walk up for service.
Experience supporting various printers.
Customer Service - must understand and provide high level of customer service. Must be professional and courteous at all times to end users and accommodate.
Punctuality is critical - 8am - 5pm. Must be on time for work. No Overtime will be needed for this position.
Request candidate not have any upcoming engagements or upcoming vacations for at least 3 months
Prefer Bachelor's Degree - Associates Degree with commensurate experience, Certifications.
Clean cut individual, no visible tattoos.
Excellent Communication skills.
Able to work in a team environment as well as work independently
Experience using IT Ticket Helpdesk software and daily, accurate, Ticket documentation