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Collections Representative I - ADT
Ref No.: 18-19243
Location: Waltham, Massachusetts
Collections Representative I 
Waltham, MA
3 Months

Ensure receivables are collected while maintaining focal point for customer relations. Review open invoices to identify delinquent accounts. Initiates collection calls. Research account discrepancies. Communicates collection results/problems with National Account Managers. Take complete ownership of managing information to various associates regarding correct billing and customer satisfaction on accounts. Make applicable notes in MMB as to any pertinent collection activity or customer contact. Other duties as assigned.

Basic computer knowledge. 2-4 years of Collections or directly related experience.