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TECH ONLY - Contract | IT Supp Svcs | Cross Platform | Level 3(CAD)
Ref No.: 18-19012
Location: Montreal, Quebec

Windows System Administrator

Position Description

Mid to Sr. Windows System Administrator with a proven understanding of enterprise platform security required to work in the L3 ESP Ops team. This role is tasked to providing highest level of security consultancy and operational support of platform security infrastructure solutions.The role is based around operational stability and development of a large global environment of 70k Linux Servers, 10K+ Microsoft Windows servers and 85K+ Microsoft XP/Win7 Desktops. This role focuses on security products covering the Endpoint Security space and tooling utilized to manage the global environment. An additional key component of this role is project based, with numerous activities to expand and enhance the services provided within the environment.

- Analysis and development of platform security initiatives
- Provide security consultancy services to other Technology teams
- Provide architecture assurance on security platform initiatives
- Maintain security infrastructure, providing stability by following and using the tools, policies, processes and procedures available
- Provide a secure environment, managing and mitigating risks
- Provide reporting and metrics
- Resolve Incidents impacting hosts or environment
- Create, review, maintain and update documentation including Documenting & Publishing fixes in central knowledge base- Work with global colleagues to provide globally consistent processes and procedures and provide innovative ideas
- Undertake problem ownership
- Provide on-call support coverage for escalations during off business hours
- Investigate & Troubleshoot root causes when escalated
- Escalate and liaise with additional internal/external groups when required, resulting in satisfactory resolution
- Active participation within and amongst teams and colleagues, providing constructive feedback when necessary
- Regularly re-evaluate processes and procedures and Instigate service improvement initiatives- Identify areas for automation and scripting.

Required skills:
- Experienced supporting Microsoft Windows Server Operating System
- Basic Linux/Unix Server Operating System knowledge
- General infrastructure knowledge (firewalls, routing, NAT, SI Model, packet trace and analysis, DNS, etc.)
- Working knowledge supporting at least one of the following: Symantec Endpoint Protection, Symantec Data Center Security, Avecto, Tanium, or Illumio
- Interpersonal: Communication, flexibility, self-driven, team player
- Project Management- Windows Scripting