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Technical Writer
Ref No.: 18-18986
Location: Jersey City, New Jersey
A Major Financial Firm is in need of a Technical Writer in Jersey City NJ

Responsible for creating and maintaining various types of technical documentation, including standard operating procedures, customized installation guides, run books, references, manuals or instructions. The Technical Writer will work with subject matter experts (SMEs) across various technical infrastructure teams to create new policies and procedures, as well as update and maintain existing documentation.

Responsibilities are but not limited to:
  • Write technical standard operating procedures and run books
  • Create and maintain existing procedural documents such as installation guides
  • Meet with the technical staff and observe process and generate documentation
  • Create process flowcharts both basic and cross-functional with Visio
  • Manage documentation with SharePoint

Minimum required qualifications
  • 5-7 years in relevant/related experience in writing new SOPs and updating existing SOPs
  • Basic technical understanding of operating systems (windows and unix), databases, networking and firewalls
  • Banking and/or financial industry experience desired
  • Excellent written communication skills, with emphasis on content management
  • Must be focused, highly organized, and able to work within established deadlines.
  • Proficient with MS Office tools (Word, Excel, and PowerPoint)
  • Proficient in use of Sharepoint
  • Proficient with Visio
  • Possess a professional demeanor, self-confidence and self-motivation