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Windows Systems Engineer
Ref No.: 18-18906
Location: Durham, North Carolina
We are looking for a Systems Engineer at Client Investments in Durham, NC.

The FERM Technology Group provides strategic technology solutions and thought leadership to Client Enterprise Risk Management and Enterprise Content Management program.
The Systems Engineer will support and maintain applications and infrastructure used for the archiving of various electronic communication channels. Issues will be escalated to the team and management as needed.
The position includes design, installation, and administration of various applications to support the retention, retrieval and supervision of electronic communications.
Primary Responsibilities
Support and maintain Symantec Enterprise Vault, Microsoft SQL and compliance infrastructure systems.
Follow engineering/operations methodology that includes requirements, design, certification, implementation, and release management.
Develop and document relevant engineering documentation and operational run books.
Perform scheduled weekend and after-hours work, as well as after-hours emergency work, as required.
Candidate should be familiar with Microsoft Exchange 2013 and Microsoft SQL.
Candidate will be supporting a large Corporate IT mission critical email services.
Candidate should also have working knowledge of journaling and retention environments.
Education / Experience
Bachelor Degree in Computer Science, Information Technology, or Engineering
10 years of Microsoft Experience with at least 5-7 providing direct operations with Microsoft Technologies.
Information Technology Infrastructure Library (ITIL) certification and MCSE a plus
SaaS and Cloud experience are beneficial
Skills and Knowledge
Knowledge of common Email Server Systems, Microsoft Windows Systems, Active Directory, and Microsoft Exchange Server 2007 / 2013 and Office365.
Working knowledge of other server-based software packages and protocols including:
Symantec Enterprise Vault
McAfee Antivirus
SMTP, MAPI, CDO, TCP/IP, RPC over HTTP
Products/vendors: Microsoft, Veritas, Actiance
Application integration; familiarity with utilizing API's for data collection and reporting
Experience engineering/sizing, installing, configuring, and maintaining mission critical applications
Knowledge of Microsoft SCOM
Ability to communicate well with team and customer, both written and verbally & attention to detail
Active Directory hands on experience
Experience with server performance tuning and monitoring tools
General knowledge of storage technologies such as SAN and NAS
Ability to assess performance data and determine system bottlenecks
Work effectively both independently and in a team environment
Proficient in PowerShell
Familiar with the Agile methodology and JIRA would be helpful