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Site Merchandising Specialist
Ref No.: 18-17247
Location: San Bruno, California
Position Description Execute merchandising strategies online to contribute to overall business goals; Maximize placement of products and digital assets to drive sales, margin and traffic
Continually analyze, execute, and provide improvements to the customer experience as it relates to navigation and product page content; provide reporting to stakeholders on an ongoing basis
Work cross functionally to launch site stories and ensure the customer experience is clear and conversion driving
Provide recommendations related to site improvements including features, functionality and capabilities to enhance the consumer experience
Demonstrates up-to-date expertise in Site Operations and applies this to the development, execution, and improvement of action plans
Review site daily with customer-first mindset and make site updates as needed
Research industry trends and provide competitive analysis to identify opportunities
Manages day-to-day relationships with third party partners
Manages small to mid-sized Site Operations projects
Models compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity
Provides and supports the implementation of business solutions
Resolves complex back-end and customer facing content issues related to site assets and navigation and item data
Shares knowledge of systems and processes
Minimum Qualifications; Bachelor degree in business or related field, or equivalent experience
Additional Preferred Qualifications 2+ years of on-line merchandising and retail experience;
Omniture or other site analytical experience
Highly organized and exceptional attention to detail and accuracy
Demonstrated ability to work as part of a cross-functional team and willingness to take on responsibilities outside primary job description when necessary
Ability to quickly learn new processes and systems
Ability to adapt in a fast pace environment
Strong communication skills
Customer centric mindset
Proven ability to function well in a collaborative environment
Self-motivated, resourceful with a creative mindset
Bachelor's degree