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Claims Solution Lead
Ref No.: 18-17134
Location: Oriskany, New York
Claims Solution Lead​
Oriskany, NY
1 Year Contract

Job Description:

*Work from home primarily but can travel 25% of the time*

Will lead quality solutions projects in US Group Claims

Need someone who can work extensively with the claim team in Oriskany, NY, while also working with folks in other locations. Looking for someone to lead 2 or 3 transformation projects in claims. This person will have to develop project charters and project plans with timelines and milestone deliverables, identify stakeholders, conduct discovery, analyze data, prepare detailed presentations to various stakeholders, facilitate progress through assigned resources and deliver on the agreed goals.

The projects themselves relate to developing a program to drive a high level of learning around medical conditions, treatment, complications and their relationship to functional impairments (medical knowledge), redesign claim management routines and protocols relating to performance management – incorporating the optimal balance of KPIs to achieve the strategic claims business goals, and the third project relates to creating ways to interact with our employer customers to help them understand and leverage the benefits of all their policy provisions to get their disabled folks back to work where possible.

So skills needed include:
1. Self-starter, works well independently, works from home primarily but can travel 25% of the time
2. Has project/transformation leadership experience, great persistence and discipline in execution
3. Analysis and presentation skills – all the usual software like office 365, MS Project, webex and skype
4. Has experience with large claim organizations and disability experience would be very helpful
5. Superior communication skills – written and oral. Can create a compelling vision