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User Researcher
Ref No.: 18-17073
Location: Durham, North Carolina
Senior lever User Researcher, will sit in Durham, NC

Works with directly with design teams and customers. The research teams works on creating test accuracy for Net Benefits and They conduct online quantitative studies for confidence, test diary, and empirical research. The research team works on Qualitative and Quantitative research. This candidate will be conducting 1 to 1 customer video session to understand their needs.

• 3+ of User Experience
• Strong MS Excel and PowerPoint skills, general familiarity with Photoshop
• Card-sorting methods and affinity diagramming
• Usability, human factors, ethnography, and HCI
• Experience integrating research into Agile
• Live-site A/B testing