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Sr. Application Software Engineer - IVR
Ref No.: 18-13051
Location: Clayton, Missouri
Position Purpose: Design, build, test and maintain scalable and stable off the shelf application or custom built technology solutions to meet business needs. Act as a subject matter expert for Application Software developers and Engineers.

Contribute to the entire implementation process including driving the definition of improvements based on business need and architectural improvements.
Meet with business partners to understand business needs.
Responsible for overall design of the solution.
Design, build and test applications.
Conduct root cause analysis and advanced performance tuning for complex business processes and functionality.
Qualifications:

Education/Experience: Bachelor's degree in Computer Science, MIS, related field or equivalent experience. 3+ years of related experience. Strong working knowledge of Eclipse, JAVA, VoiceXML, Avaya Orchestration/Dialog Designer or other IVR development tools, and Voice Portal.
Preferred:
VUI Design, grammar development (including Spanish)
IVR Cloud solution
Healthcare experience

client is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.