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General Manager - Central/North Florida Market
Ref No.: 18-12889
Location: Orlando, Florida
General Manager - Central/North Florida Market
Orlando, FL
Permanent, full time


The Florida region of Client Enterprise sells residential and light commercial Heating, Ventilation and Air Conditioning (HVAC) products, parts and supplies through dealers (independent companies that sell, deliver and service Client products to residences and businesses in their respective markets). The Florida Region is looking for an experienced General Manager (GM) for the Central/North Florida market.

Summary:
Directs and coordinates activities of sales and distribution organization to obtain optimum efficiency and economy of operations and maximize profits by performing the following duties personally or through subordinate supervisors. Reporting directly to the Regional President, the General Manager (GM) is responsible for building relationships within the assigned market and assisting teams in establishing new accounts and servicing existing accounts. The GM will also be tasked with strategic planning, market growth, P&L responsibility, marketing programs, sales strategies, as well as increase profitability on defined sales targets. He or she will be responsible for recruiting, developing, leading and recognizing sales professionals and support staff. This position will be based out of the Orlando, FL location.

Essential Duties and Responsibilities include the following:
Other duties may be assigned.
Plans, develops and implements organization policies and goals.
Coordinates activities of divisions or departments such as operating, manufacturing, engineering, planning, sales, maintenance, or research and development, to effect operational efficiency and economy.
Directs and coordinates promotion of products manufactured or services performed to develop new markets, increase share of market, and obtain competitive position in industry.
Analyzes budget requests to identify areas in which reductions can be made, and allocates operating budget.
Confers with administrative personnel and reviews activity, operating, and sales reports to determine changes in programs or operations required.
Directs preparation of directives to division or department administrator outlining policy, program, or operations changes to be implemented.
Promotes organization in industry, manufacturing or trade associations.
This position requires frequent market-level travel, occasionally overnight, to include the ability to potentially travel via airline transportation as needed.

Supervisory Responsibilities:
Manages Regional Sales Managers, Commercial Sales Managers and Sales Team (Account Managers and Inside Sales).
Responsible for the overall direction, coordination, and evaluation of the assigned Sales Centers (retail outlets) within the market, including the regional hub.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Recruit, select and develop an excellent regional team and manage the talent review process
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Skills and Abilities:
Skilled user of MS Office Suite, especially Excel.
Exceptional communication and leadership skills
Ability to read, analyze, and interpret industry journals, financial reports, and legal documents.
Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to effectively present information to senior management, public groups, and/or boards of directors.
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.
Ability to read and manage P&L statements for the region.
Ability to define problems, collect data, establish facts, and draw valid conclusions.

Education and/or Experience:
Bachelor's degree (B. A.) from four-year college or university in Business, Marketing, Finance or Engineering
Minimum of 10 years related experience and/or training
8+ years of construction, distribution, manufacturing, HVAC or related industry sales experience
Demonstrated ability to develop and lead high performance work teams
Previous experience assessing, calibrating and rebuilding talent.
Proven success building markets with $50 million dollars in sales or more ($80 million plus is preferred)
Experience managing distribution sales centers in a business to business environment

What are the 3-4 non-negotiable requirements on this position?
P&L experience, distribution, Sales, managing direct reports
What are the nice-to-have skills?
HVAC Sales specifically. Selling in a B2B environment

Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Analytical - Synthesizes complex or diverse information; Designs work flows and procedures
Problem Solving - Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations.
Written Communication - Presents numerical data effectively.
Teamwork - Balances team and individual responsibilities; Able to build morale and group commitments to goals and objectives.
Visionary Leadership - Provides vision and inspiration to peers and subordinates.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance.
Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others.
Managing People - Takes responsibility for subordinates' activities; Provides regular performance feedback; Develops subordinates' skills and encourages growth; Solicits and applies customer feedback (internal and external); Fosters quality focus in others; Improves processes, products and services.
Business Acumen - Understands business implications of decisions; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
Cost Consciousness - Works within approved budget; Contributes to profits and revenue.
Organizational Support - Supports organization's goals and values; Benefits organization through outside activities.
Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
Quantity - Meets productivity standards; Strives to increase productivity.
Initiative - Takes independent actions and calculated risks.
Innovation - Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas.