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Senior Network Analyst
Ref No.: 18-12128
Location: RICHMOND, Virginia
Senior Network Analyst
Richmond, VA
1 Year contract


This is an experienced level PBX Engineer position providing detailed engineering support for Client's existing and proposed telephone infrastructure. Tasks will include but are not limited to:

  • Completing system analysis on existing PBXs and/or voice mail systems.

  • Creating technical specifications for Request for Proposal (RFP).

  • Evaluating Supplier responses leading to the recommendation to procure Avaya Communications Manager IP-PBXs and/or Avaya Aura Messaging voice mail systems.

  • Coordinating and assisting with system installations and upgrades. Work will be completed with the oversight of the group lead or other assigned group members.

  • Advanced trouble shooting support


Candidate must have:

  • Detailed knowledge of telephone/voice engineering concepts, fundamentals, and theory for voice networks and call routing schemes, Telecommunications site build-out (including installation of PBXs, IP-PBXs, voice mail systems, station cabling, QoS, POE, etc.)

  • Specific knowledge of Avaya G450/S8300 CM, CMM, and AAM are preferred.

  • Experience with Nortel CS1000.

  • Experience with Mitel.

  • Oral and written communication skills (includes technical writing).

  • Effective computer skills including detailed knowledge and experience with Microsoft Office Products Excel, Word, Outlook, Visio, and Power Point.

  • Candidate should have strong analytical and problem solving skills, the ability to interpret codes, regulations and practices; ability to work within a team environment.


10+ years of related experience


Required: Engineering

Works fairly independently, this role performs complex planning and evaluation of voice and/or data network systems. Develops standards, applications. Resolves network problems. Provides highly skilled technical assistance in network planning, engineering, and architecture. Provides resolution for network problems. May interface with vendors to identify and purchase hardware and software. Is responsible for working with an individual business unit on multi-project assignments. Guides and advises less experienced Network Analysts. Monitored on project's progress and results. Errors may cause delay, expense and disruption.

able to handle the most complex work and all aspects of the job using wide knowledge of the field and mastery (advanced knowledge, skill and/or abilities that provides subject matter authority and superior command in a particular job) of the subject matter may provide input in setting objectives and policy, identifying critical issues and introducing new concepts makes decisions independently provides assistance, advice, and solutions to peers, customers, and co-workers identifies and implements better work alternatives and business processes