Previous Job
Previous
Collections Specialist
Ref No.: 18-11645
Location: Overland Park, Kansas
Collections Specialist
Overland Park, KS
3+Month Contract
Monday through Friday. Starting schedule will be a start time between 7:30 and 8, but can change following training.


I. JOB SUMMARY –
Contact customers to manage receivables and collect past due monies. Make recommendations that minimize corporate risk, improve cash flow, and reduce days sales outstanding.

II. ESSENTIAL DUTIES AND RESPONSIBILITIES –
1. Address outstanding receivables and prevent recurring problems.
2. Initiate and pursue telephone collection of past due items. Identify root causes, manage resolution, and escalate unresolved issues to field and field sales.
3. Establish and maintain proactive communication with customers to enhance the customer/supplier relationship.
4. Maintain accurate contact history. Provide account status to management as needed.
5. Investigate, monitor and review customer profiles for trends of possible financial difficulty, impending bankruptcy and report findings to appropriate management and sales personnel.
6. Respond timely to customer inquiries concerning invoicing. Provide corrected billing as necessary.

III. REQUIREMENTS –
1. High School Diploma or equivalent.
2. Strong oral and written communication skills.

IV. PREFERRED QUALIFICATIONS –
1. Prior experience in Business-to-Business collections