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Order Management Administrator
Ref No.: 18-11278
Location: Englewood, Colorado
Job Description:
This position is focused on the compliance, timeliness and accuracy of processing customer orders, renewals and cancellations. Incumbent will ensure revenue recognition accuracy, SOX and business rule compliance and customer delight..
• Ensures invoices are correct and dispatched timely to business partners
• Ensures revenue is recorded properly with regard to contracts to ensure SOX compliance
• Maintains open communications with customers (internal and external) to maintain customer delight
• Maintains complete and accurate customer information
• Enters all orders onto billing system for revenue recognition, inventory control, customer contact information, accounts receivable and sales reporting, ensuring high standards of accuracy are attained
• Undertakes cancellation process
• Sends out order confirmation and acknowledgement
• Coordinates with Delivery to ensure that delivery has taken place prior to invoicing
• Deals with customer and internal inquiries relating to invoicing
• Raises credit limits on system according to business / finance rules
• Updates customer details on receipt of change from customers

Required Experience/Skills:
SAP, Microsoft Office, Microsoft Dynamics SFA, Salesforce skills are a plus but not required