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Administrative Assistant
Ref No.: 18-11276
Location: Sudbury, Ontario
·Processing all aspects of technician's time and expenses on a weekly basis to ensure accurate information is submitted to Canadian Payroll.
·Process all billable calls within FX –reviewing accuracy/billable material/purchase request for sub-contractors.
·Reviewing customer calls; Preventative Maintenance – contract covered to ensure compliance to CLIENT contract
·Interact directly with technicians to coordinate vehicle requirements, phones, uniforms and training material, along with being responsible for the monthly audit of all technician company credit card transactions.
·Required to work daily within online systems such as FX Service Management System and the SAP environment
·Review all aspects of customer concerns, technician support and management reports
·Order supplies for the technicians and others as needed
·Familiarize with Health and Safety procedures, and take lead on the preparation, correction and certification of monthly quizzes for the technicians
·Handle all aspects of answering the phone; clients, suppliers, technicians, while multi-tasking with other duties and responsibilities
·Look after new employee functions such as ordering pcards, access cards, bell cards, business cards , as well as complete the termination list for employee departures




·3+years experience in an Administrative role handling multiple disciplines of duties and responsibilities
·Demonstrated ability of exceptional organizational skills and the ability to multi-task
·Strong and proficient computer skills – Microsoft Office, Excel, Outlook
Additional Qualifications:
·Customer service skills
·Team player with the ability to work independently when needed
·Experience with SAP, FX, a plus