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Administrative Assistant II
Ref No.: 18-11165
Location: Charleroi, Pennsylvania
Administrative Assistant II
Charleroi, PA
12 Months


Responsibilities: 
• Demonstrating a solid commitment to all aspects of safety. 
• Performing clerical duties to support Meter Reading management including, but not limited to, accurate and timely entry of payroll time reporting and reconciliation, preparation of reports and correspondence, ordering supplies, processing invoices and SES sheets, preparing expense statements, and making meeting arrangements. 
• Assisting with assigning, monitoring and updating meter reading routes, office orders, service orders and delinquent orders via various computer applications. 
• Monitoring and completing follow-up tasks noted on customer accounts. 
• Reviewing and taking necessary action on various meter reading reports relating to meter sets/changes as well as other various Fieldnet reports requiring action. 
• Reviewing and taking necessary action on key control activities and initiating customer contact as necessary to schedule readings, provide access, etc. 
• Updates system to reflect meter reader availability. 
• Prioritizing, dispatching and assigning work to field employees as directed by supervisors. 
• Supports and assists other Administrative Assistants as needed and determined by business demands. 
• Assisting in storm restoration support. 
• Performs other duties as assigned. 
Qualifications: 
• Must have a high school diploma or GED. Possess 2-4 years of experience as an Administrative Assistant or other equivalent position. 
• Must pass the Company's EEI Support and Administrative Selection System (SASS) test. 
• Must be proficient in Microsoft Word, Excel and PowerPoint. 
• Must demonstrate a questioning attitude to learn, produce results, and develop relationships. 
• Must demonstrate the ability to learn the rules and regulations governing electric utilities in the applicable jurisdictions, especially provisions related to meter reading, billing and collection procedures. 
• Must have ability to follow established element practices, procedures, and instructions, and produce basic administrative work products in a thorough, timely and accurate manner. 
• Must have sound verbal and written communication skills. 
• Must have ability to work effectively in a team environment. 
• Must be able to work independently. 
• Must have the ability to work in a fast paced environment. 
• Must have excellent customer service skills (friendly, courteous, helpful). 
• Must have the ability to deliver quality, accurate work within established deadlines. 
• Must be able to handle confidential information. 
• Must demonstrate strong organizational skills and the ability to prioritize work load.