Previous Job
Technical Infrastructure Lead
Ref No.: 18-10933
Location: Sandy Springs, Georgia
Technical Infrastructure Lead
Sandy Springs, GA
12 Months

The Lead will be responsible for the coordination and completion of projects. He or she will oversee all aspects of projects, sets deadlines, assign responsibilities, and monitor and summarize progress of project. He or she will prepare reports for upper management regarding status of project and lead and direct the work of others.

Job Description/ Requirements:
The IT Infrastructure technical lead will be responsible for the design, coordination, and completion of infrastructure projects. He or she will oversee all aspects of infrastructure projects including: identifying requirements, determining infrastructure design and architecture, collaborating with vendors, estimating budgets and resources, documenting solutions, creating change tickets for implementation, monitoring progress, providing reporting, transitioning solutions to operational support, and assisting with resolving issues.
Job Responsibilities:
• Determining project infrastructure requirements including security, performance, availability, redundancy, disaster recovery, storage, CPU, memory, connectivity, and software release levels
• Managing multiple projects simultaneously
• Effectively communicating project requirements
• Consulting with IT Security and Operational groups for direction and planning
• Creating project plans, cost, and resource estimates
• Determining priorities, dependencies, resource requirements, timelines and deployment schedules
• Tracking project milestones and deliverables
• Architecting infrastructure in compliance with client standards and guidelines
• Collaborating with IT Service Catalog manager to determine billing estimates, finalize charges, and order equipment
• Creating and coordinating appropriate change ticketing for infrastructure implementation:
o Proper network placement and connectivity
o Hardware installation, configuration, and cabling
o Device OS configuration
o Storage allocation
• Supporting project teams as required in initial deployment, and roll outs
• Assisting in debugging efforts and coordinating issue resolution as required
• Creating progress reports, presentations and policies as required
• Proactively managing changes in project scope, identifying potential crises, and devising contingency plans
• Coaching, mentoring, motivating and supporting project team members and influencing them to take positive action and accountability for their assigned work
• Developing best practices and tools for project execution and management

• College degree in Computer Technology or related subject
• Strong working knowledge of IT infrastructure (required):
o 3 tiered architecture
o Network (TCP/IP, Firewall concepts)
o OS concepts: Linux, AIX, Windows Server
o Storage (SAN, NAS)
• Experience with IT technical Project Management
• Proactive, self-starting individual
• Demonstrated experience in personnel management
• Experience at working both independently and in a team-oriented, collaborative environment
• Adaptable to shifting priorities, demands and timelines through analytical and problem-solving skills
• Reacts to project adjustments and alterations promptly and efficiently
• Ability to read communication styles of team members who come from a broad spectrum of disciplines
• Persuasive, encouraging, and motivating
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments
• Ability to bring project to successful completion through political sensitivity
• Strong written and oral communication skills
• Strong interpersonal skills
• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial