Engagement/MSP Manager
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Engagement/MSP Manager
Ref No.: 18-10874
Location: RIVERWOODS, Illinois

Looking for Contingent Workforce experience, etc. ATS experience is a nice to have

Team can work 2 days/week at home, and can work at their downtown chicago location


This position reports to the Manager, Professional Services within Procurement and is responsible for the Governance and execution of the Staff A Augmentation category. Individuals in this role will collaborate with business partners and suppliers to quickly and effectively fill Staff Aug requirements. Successful candidates will demonstrate an ability to; manage multiple concurrent initiatives, showcase strong internal personal skills to develop relationships with all levels of the organization and remain focused on standardizing and streamlining processes. Candidate will also manage governance of the Staff Augmentation program by completing annual initiatives such as supplier scorecards, semi-annual meetings, volume discounts and non-employee resource management.


Day-to-day responsibilities include, but are not limited to: • Quick and efficient requisition fulfillment • Working with business partners to manage overall resource plans for local and global engagements • Collaborating across business units to train them in our VMS system so they may create and maintain job requisitions and produce reporting within the Smart Track VMS system • Ensuring required timesheets and projects are entered in the Smart Track system, approved by managers and successfully run on invoice • Training of all Staff Augmentation suppliers and hiring managers on processes and procedures • Developing and maintain strong relationships and partnerships with points of contact within business units and Staffing firms • Processing change requests (i.e. extensions, cost center changes, hiring manager etc.) within DCR Smart Track for Staff Aug engagements • Ensuring data accuracy and integrity within the DCR Smart Track tool used to track non-employees • Working closely with legal, security and managers to mitigate risk on working with non-employees • Completing and updating annual initiatives as outlined in the Staff Aug Governance Manual including volume discounts, semi-annual supplier meetings, regular client meetings, supply and demand gap analysis, completing client trainings, etc